Consent and data collection
No additional data is taken without consent
Information needed to operate the account
Name, contact information and login-related records are kept; this speeds up sign-in, and security checks are easier
Many Bangladesh users log in from the same device with linked accounts such as bKash, Nagad or Rocket; the session is kept stable to accommodate that habit
Why device and login data are kept
IP, browser type, screen size and session time may be stored; these help detect issues, especially when connections fluctuate on busy networks like Dhaka
This can detect failed login attempt patterns, allowing the security team to respond quickly